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Wasi AkhtarRegulatory Technology & Digital Transformation Expert

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Why Excel registration trackers break beyond 500 licenses (and what scales instead)

If you work in regulatory affairs, you have probably seen this moment.

A message comes in from leadership:
“Can you confirm which markets are up for renewal in the next 90 days, and which variations are still open?”

You open the registration tracker.
Then you realize there are multiple versions of it, each updated by different people, each telling a slightly different story.

That is the point where an Excel tracker stops being a helpful list and starts quietly running your regulatory operation.

For many medicinal product teams, this shift happens somewhere around 500 licenses. Not because Excel suddenly fails technically, but because the way regulatory work scales no longer matches what a spreadsheet is designed to support.

This article explains why that tipping point is real, what it costs teams in practice, and what a scalable alternative looks like when portfolios grow beyond what manual tracking can reliably sustain.

When a tracker becomes the operating model

In medicinal products, a “license” is not a static approval. It is an obligation that must be maintained over time.

Each license brings ongoing work, including:

  • renewals and extensions
  • lifecycle submissions and variations
  • commitments and post-approval obligations
  • country-initiated updates
  • global changes initiated centrally that must be implemented locally

That is not list management. It is lifecycle management.

As long as the portfolio is small, Excel can absorb that complexity through effort. As the portfolio grows, the level of effort required becomes the constraint.

Why 500 licenses is a real tipping point

There is nothing magical about the number itself. The math behind it is straightforward.

A realistic portfolio might look like this:

  • 12 products
  • 20 markets per product
  • 2 strengths or presentations

That is already close to 500 licenses. Add line extensions, local packs, or staggered approvals, and the number climbs quickly.

At that scale:

  • more people touch the tracker
  • more changes happen in parallel
  • reporting becomes more frequent and more visible
  • the cost of being wrong increases

What worked at 100 licenses starts to feel fragile. What felt manageable becomes reactive. This is why Excel-based registration trackers often feel sufficient until they gradually stop being reliable.

Seven ways Excel registration trackers fail at scale

These failures are not theoretical. They show up repeatedly once portfolios cross a certain size.

  1. Version chaos replaces a single source of truth 
    As teams grow, trackers multiply. Headquarters versions, affiliate copies, functional extracts, email attachments. Even with good intentions, updates drift. Reporting turns into reconciliation.
  2. Renewals and obligations turn into fire drills
    Excel can store dates, but it cannot run a process. Ownership is often unclear, reminders are manual, escalation happens late, and evidence is scattered across folders and inboxes.
  3. Change impact becomes manual and risky
    One change can affect dozens of licenses. In a spreadsheet, impact analysis usually means searching, filtering, and hoping nothing was missed. At scale, something eventually is.
  4. Audit questions are hard to answer quickly
    Questions like “who changed this date” or “what was the previous status” are difficult to answer without heavy controls. Most teams do not have the capacity to enforce that rigor continuously.
  5. Reporting becomes brittle
    Leadership asks for views on renewals, backlogs, readiness, and commitments. Excel formulas and filters do not age well under constant change. Confidence in the numbers drops.
  6. Global handovers break collaboration
    Work moves between headquarters, regions, and affiliates. Spreadsheets do not support structured handoffs, which leads to follow-ups, clarifications, and duplicated effort.
  7. Free-text tracking collides with structured data expectations
    Even if a team is not actively working on structured data initiatives, expectations are moving in that direction. Free-text trackers make standardization harder over time, not easier. The flexibility of Excel becomes the very thing that limits it.

Excel versus a RIMS approach at 500+ licenses

At scale, the difference is not about tools. It is about control.

What teams need at 500+ licensesExcel tracker realityRIMS-based reality
One source of truthMultiple versions and conflicting updatesCentralized records with controlled access
Dependable renewal trackingManual reminders and late escalationOwnership, workflows, and visibility
Fast change-impact checksManual filtering and high risk of missesLinked product, registration, and lifecycle records
Audit-ready traceabilityDifficult to show history and rationaleSystem-supported traceability and accountability
Trusted portfolio reportingBrittle formulas and inconsistent metricsConsistent dashboards across the portfolio

This is the point where teams realize they are no longer managing registrations. They are managing the tracker.

What to do instead: a practical path forward

Moving beyond Excel does not require a disruptive transformation. The key is to introduce structure where it matters most, then scale deliberately.

Step 1: Lock a minimum data model

A scalable registration model typically includes:

  • product
  • application
  • registration
  • license information
  • lifecycle submissions
  • lifecycle management items such as renewals, obligations, PSURs, and commitments

When this structure exists, reporting and impact analysis stop being manual detective work.

Step 2: Standardize the fields that always cause problems

If nothing else, standardize:

  • product naming
  • country and region values
  • application and procedure types
  • status values
  • key dates and milestones
  • ownership fields

This alone reduces confusion and enables reliable reporting.

Step 3: Add operational control, not just storage

At 500+ licenses, teams need more than a place to store data. They need:

  • workflows
  • notifications
  • planning and tracking
  • consistent reporting
  • searchable history

This is the difference between a tracker and a system.

Step 4: Adopt in phases

A realistic path often looks like:

  • centralize license and lifecycle tracking
  • stabilize ownership and reporting
  • expand into connected use cases over time

Trying to do everything at once usually slows progress.

Warning signs your Excel tracker is already costing you

Warning signWhat it usually leads to
“Which file is the latest?” comes up weeklyInconsistent reporting and wrong decisions
Renewals are managed in email threadsMissed deadlines and reactive escalation
Variations are tracked in regional tabsIncomplete visibility and delayed closure
Impacted licenses cannot be listed quicklyHigher compliance risk and rework
Leadership reports cause panicTime spent preparing slides instead of progressing work
New team members struggle to onboardRepeated mistakes and slow ramp-up

If several of these feel familiar, the cost is already being paid in time, stress, and lost confidence.

How freya fusion supports scale without adding complexity

Regulatory teams need systems that support real work, not abstract frameworks.

freya fusion is designed as a unified regulatory platform, bringing together structured data, lifecycle tracking, and workflow support so teams are not forced to maintain the same information across multiple tools.

freya.register: centralized license and lifecycle management

For teams under pressure from scale, registrations and lifecycle management are the natural starting point.

freya.register supports management of:

  • products and applications
  • registrations and license information
  • lifecycle submissions
  • renewals, obligations, PSURs, and commitments
  • global and local changes, with visibility across markets

This is the structure Excel struggles to sustain once portfolios grow.

Learn more: https://www.freyafusion.com/products/freya-register

Where AI adds value (and where it does not)

AI is most useful where Excel breaks first: impact awareness, consistency checks, and visibility across connected records.

Within freya fusion, AI is applied to:

  • support identification of potentially impacted registrations when changes occur
  • assist with completeness and consistency checks before submissions
  • help route and track health authority queries with clear ownership
  • assist in associating documents with the correct regulatory context

AI supports readiness and informed decision-making by surfacing impacts and inconsistencies, while regulatory decisions, approvals, and compliance accountability remain with people.

For teams dealing with high query volumes, see: https://www.freyafusion.com/products/freya-rtq
For document control at scale: https://www.freyafusion.com/products/freya-docs

Final thoughts

Once portfolios cross 500 licenses, the Excel challenge is no longer about spreadsheets. It is about the level of control required to manage interconnected, deadline-driven regulatory work.

Key takeaways:

  • Excel becomes increasingly difficult to sustain at scale when registrations are connected, deadline-driven, and audit-sensitive
  • The biggest risks are version drift, manual impact analysis, and unreliable renewal tracking
  • A scalable RIMS approach introduces structure, ownership, workflows, and reporting that teams can trust
  • freya fusion provides a unified foundation so teams can scale without losing visibility or accountability

If your tracker feels like it is running the operation rather than supporting it, it may be time to revisit the model.

Explore freya.register here:
https://www.freyafusion.com/products/freya-register

If you want to discuss a practical migration path from your current tracker, book a demo or speak with the team.